Frequently asked questions about Camper Rental

You can book online on our website in the rental section, or visit us in person, contact us by phone at +39 039 8951344 or via WhatsApp at +39 335 6165188. We will reply in real time to confirm availability.

We recommend booking at least 90 days in advance to access the "Book Early" discount (-10%). In high season (July-August) availability fills up fast, so the earlier you book the better. We also accept last-minute bookings subject to availability.

The minimum duration varies by period. In low and mid season 3 nights are sufficient. In high season (July) the minimum rises to 7 nights, in peak season (August) it goes up to 14 nights. Our website shows you directly the minimum nights required, or contact us for the period you are interested in.

The price is calculated based on the number of nights, the chosen camper, the km package (100 km/day, 200 km/day or unlimited km) and any optional accessories. Booking fees and optional insurance cover are added to the base price.

Yes! With our "Book Early" discount you get 10% off if you book at least 90 days in advance and rent for at least 7 nights.

If you book more than 30 days before departure, a 40% deposit is required at booking and the balance before pick-up. If you book within 30 days of departure, 100% is required immediately. Payment is made by credit card online (Stripe) or bank transfer.

We offer three km packages: 100 km/day (base rate), 200 km/day (mid rate) and unlimited km (full freedom). Choose based on your itinerary: for a European trip, unlimited km is often the best value.

Extra km are charged at the time of vehicle return, at a rate of €0.40/km. To avoid surprises, we recommend planning your route and choosing the most suitable km package or opting for unlimited km.

No, fuel is not included in the rental. The camper is delivered with the tank on reserve and must be returned in roughly the same condition.

Yes, a deposit is required via a credit card hold (not a charge). The amount varies depending on the insurance chosen: €2,000 without cover, €1,000 with CDW Basic, €500 with CDW Full. The deposit is released within a few days of the camper being returned in good condition.

NO CDW (INCLUDED)
The customer is required to pay for any damage not covered by the Third Party Liability car insurance entirely at his own expense. Deposit: €2,000.

CDW Base — €15/day
Partial exemption from indemnity penalty. The customer is required to pay for any damage not covered by the Third Party Liability car insurance up to a maximum of €1,000.00. Deposit: €1,000.

CDW Full — €30/day
Total exemption from indemnity penalty. The customer is required to pay for any damage not covered by the Third Party Liability car insurance up to a maximum of €0.00. Deposit: €500.

Yes, all our campers are covered by third-party liability insurance with adequate limits for circulation in Italy and Europe. The insurance covers damage caused to third parties. Optional CDW cover is required for damage to the rented vehicle.

In case of accident you must fill in the CAI form (Agreed Statement of Accident) and contact us immediately. For mechanical breakdowns, 24/7 roadside assistance is available. Emergency numbers are in the camper handover document. Do not carry out repairs independently without prior authorisation.

It depends on the refund policy chosen:

• Non-refundable: no refund on cancellation (the amount already paid will be available as credit for a future rental).
• Refundable 30 days: full refund if cancelled more than 30 days in advance (variable additional cost).
• Refundable 48 hours: full refund if cancelled more than 48 hours in advance (variable additional cost).

Pick-up and return take place at our premises at Via Carnia 1, Monza (MB). We also offer the Fly & Camper service with delivery and pick-up at many Italian and European airports. An additional charge applies for the airport service.
For Milan-area airports, a transfer service is available and may be free of charge for unlimited km rentals of 7 nights or more.

The Fly & Camper service lets you land in Italy and across Europe and find the camper directly at the airport, so you can set off immediately without losing time. At the end of your trip, drop it off at the airport and take your return flight. The perfect way to combine a low-cost flight with a camper adventure.

At pick-up you must present: a valid driving licence (minimum category B), identity card or passport, credit card for the deposit hold (prepaid cards are not accepted for the deposit). If the driver is different from the person who booked, they must be present with their own documents.

Camper delivery is normally from 16:00 to 18:30. Return is between 9:00 and 11:00 on the agreed day. Times may vary based on arrangements made at booking. We ask you to agree times and methods with our operators before departure.

Yes, the camper is delivered clean, serviced and with standard equipment included (Water supply hose, Electric connection cable, Toilet fluid, 4 rolls of toilet paper, Levelling wedges, Cleaning tools, Overhanging load sign for bikes; crockery, bed linen, etc. are optional). At check-in we do a handover walkthrough together during which we explain how all systems work: gas, water, electricity, heating and all main controls.

You can add several optional items to your rental: child seats, crockery kit, bed and bath linen, outdoor chairs and table and much more. See the full list in the Optionals section of the site.

The presence of pets on board must be communicated at the time of booking. Animals must be kept so as not to cause damage to the vehicle. In case of damage caused by animals, the amount will be deducted from the deposit.

Absolutely yes! Every year Monzacamper offers special packages for Munich Oktoberfest, with dedicated rates for September and October weekends, 1,500 km included and partner parking. Check the Oktoberfest offer page for updated dates and prices.